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Advertising in Pakistan can be akin to walking through a minefield.
Recently, a billboard advertising Jazz phone on one of Karachi’s
main thoroughfares was burnt down by an enraged mob apparently protesting
against the model’s sleeveless outfit. Late last year, the Habib
Oil press ad depicting a mother and child kissing, aroused the indignation
of several viewers who wrote to the advertisers as well as the publications
that printed it. However, telephones and cooking oils are innocuous
products. The advertisers’ task, one can imagine, is twice as difficult
in the case of products like contraceptives, undergarments and sanitary
napkins or issues such as AIDS.
The latest furore in this category of advertising was caused by the
Wahedna DMB&B agency’s television ad for Always sanitary napkins. The
advertisement, the first for such a product, ran for about seven weeks
and was screened once or twice on an almost daily basis on PTV when,
following several hundred angry letters of protest from some sections
of the public to the PTV headquarters, it was taken off the air. Negotiations
are reportedly underway with the government, specifically the ministry
of religious affairs, so that the advertisement, after some modifications,
can be aired once again.
Incidentally, the advertisement, as per PTV rules, had been certified
fit for viewing by the Pakistan Censor Board.
Procter and Gamble, the manufacturers of Always sanitary napkins, have
commissioned local versions of the ad in different countries, keeping
their individual cultural norms in view. A P&G representative points
out that other Muslim countries such as Morocco, Egypt and even Saudi
Arabia have also advertised the product. “Whenever you talk about change,
you face resistance. Even in Egypt, the local version of the Always
ad was taken off the air, but was put back on after slight modifications,”
he says. Maintaining “there was nothing unIslamic about the ad,” he
explains that P&G had, prior to advertising the product in Pakistan,
obtained decrees from local religious institutes as well as global ones
such as Al-Azhar, endorsing the advertisement of the product “while
remaining within the limits of decency.” According to him, “The masses
appreciated it as did several NGOs. The resistance came from conservative
elements.”
Ironically, the made-in-Pakistan ad continues to be aired on cable
and satellite television, thereby continuing to reach a large section
of the population. Meanwhile, the Pakistan government continues to lose
out on a precious source of revenue.
Mirza Yousuf Baig, managing director PTV, received 200 to 300 letters
condemning the screening of the ad and demanding that it be withdrawn.
For his part, he maintains that “Everyone has the right of access to
information. Pressure groups have no right to block this access. This
was information pertaining to hygiene, not a vulgar drama.”
Nevertheless, he says he did foresee the prospect of opposition to
the ad. “Perhaps the demonstration of the product should not have been
so extensive. Rather, its corporate identity should have been displayed
and the brand established.”
After the barrage of protest mail addressed to the PTV, he discloses
that he is now receiving letters in favour of the ad, particularly from
women, NGOs and college organisations.
However, he decries the hypocrisy underlying the entire brouhaha. “Some
people in our society have double standards. They should be writing
to satellite companies as well, demanding that the ad be discontinued
on cable TV. Newspapers, largely the Urdu press, have also played a
role in this whole affair. They have printed editorials and letters
against the ad, even while running the press version of it in their
own publications.”
While the bold depiction of the product in the Always ad may have been
revolutionary, innuendo and understatement are the usual tools employed
by advertisers in case of products that can easily be the target of
public censure, particularly in the case of billboard and television
advertising. For instance, the IFG Triumph lingerie ad, made by Circuit,
shows a radiantly smiling model, with a spaghetti strap coyly peeking
from a corner of the image, accompanied by the enigmatic slogan, “Fashion
and so much more.” An earlier ad by Circuit for Triumph IFG was accompanied
by the more forthcoming statement, “Elegant lingerie that fits your
lifestyle.”
Soofia Ishaque, creative director at Circuit, says that the agency
has been handling IFG’s advertising ever since the company arrived in
Pakistan in 1987 and there have been no controversies pertaining to
it. “That’s because firstly, IFG doesn’t do television advertising,
which with live models would have been a problem. They advertise mainly
through print, billboards, leaflets and posters ? the last two are distributed
through their women-only outlets so we have creative freedom there and
can show the product. Secondly, they are a very established brand in
the market. Because of that we can make a statement and have it understood.
If it was a brand new product, and we were launching it, we would have
had to go about it in a different way.”
Nevertheless, the restrictions on visual representation means that
the agency has had to pull out all its creative stops. Says Soofia,
“We’ve worked around it by showing elements from the product such as
lace. Advertising is about challenges and I don’t think that a stricter
censorship policy means that an agency can’t be as effective.” She cites
the example of the Jockey underwear ads that appeared last year, made
by an agency other than Circuit. In the original format, the product
had been displayed on live models. The uproar that followed led the
agency to replace the model with asexual stick figures, particularly
in the outdoor ads. “They were very memorable and hard-hitting ads,”
says Soofia. “We work with different kinds of restrictions on various
products. There can be budget restrictions, cultural restrictions and
so on. But there’s always a creative solution.”
Advertisements for contraceptives or AIDS awareness campaigns are also
circumscribed by perceived social sensitivities, although advertising
in the field of social marketing has been increasing steadily. Spectrum
advertisers handle a private sector family planning project for the
promotion of hormonal contraceptives. The agency had to contend with
obstacles early on when it selected a key ? designed in the form of
a family’s silhouette ? as the logo for the project. “We had five or
six potential logos,” says Ghazala Ahmed, director social marketing
at Spectrum. “They were pretested to ascertain which was the most appropriate
and the one that was selected was the key. It is an object of common
use for everyone across the social strata, it’s not elitist, and it
has good connotations ? key to success, key to treasure and so on. However,
Nawaz Sharif, who was the prime minister at the time, said that his
fax machines were blocked with messages demanding that the advertising
campaign be discontinued because a key is very provocative.”
The project symbol and the advertising campaign gathered dust for a
while. Then, after some persuasion by the agency, the project was allowed
to go back on air, but not during prime time. “And this despite the
fact that our growing population is taxing our resources to the extent
that we are becoming unsustainable as a country,” Ghazala points out.
“We were placed in the same category as the cigarette ads, which are
aired after 9.30 p.m. The majority of people go to bed by 10 p.m. The
government policies are not conducive to product-specific family planning.
If they were at all serious about tackling this issue, they would allow
the screening of these ads which have been approved by the ministry
of health and the Pakistan censor board and are not offending anyone’s
social or cultural sensibilities.” It has only been since last month
that the ads are being screened on prime time on PTV during certain
programmes sponsored by the project.
Apparently illogical objections have also been made by the censor board
to the language in the ads. “They won’t let us state anything very direct,”
says Ghazala. “For instance, they won’t let us say ‘waqfay ki golian’
for the pills ? we can say ‘golian’ on its own but cannot say what they
are used for.”
Spectrum’s AIDS campaign has had its own share of troubles. About four
years ago, a commercial was to be presented which included a shot of
a sealed packet of condoms. The censor board banned the ad because of
that image. “How can you talk about AIDS and not talk about sexuality
or promiscuity?” asks Ghazala. “The indirect approach of our television
and government has resulted in many misconceptions among the public.
In a research study, several young adults were asked how they thought
AIDS was transmitted. They said you get it from holding hands with someone
while walking on the beach. This is precisely the image they’ve seen
in the ads pertaining to AIDS. We cannot say it is a sexually transmitted
disease and that people should practice safe sex. The whole AIDS campaign
is centred around having safe blood transfusions, using new syringes
and keeping to one’s marriage partner. It is as though sex outside the
marital bond does not exist. It’s a challenge to get a message across
that one feels will actually be working for the campaign.”
The AIDS awareness commercials created by Spectrum and currently on
air, apparently having been deemed suitably kosher by the concerned
authorities, make use of celebrities as spokespersons. One shows Fatima
Surriya Bajiya walking through a hospital, explaining that AIDS is an
incurable disease that results in death and advocating clean blood,
new syringes and staying with one’s life partner in order to avoid infection.
Another version has Zaheer Abbas and his wife endorsing similar safe
health practices.
The puritanical outlook that perceives advertisements for sanitary
napkins as being obscene has led to a situation where, in tandem
with the official head-in-the-sand attitude regarding sexuality,
issues vital to the health and well-being of the masses remain cloaked
in vague euphemisms. In the process, the individual's right to information
is given short shrift 
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