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The
earthquake has taken a heavy human toll - around two hundred thousand
- and its trail of destruction and destitution for over three hundred
million people in a radius of 28,000 sq kms, is there in all its
horror for everyone to see. Less visible is the man-made disaster:
the handling of the quake's aftermath at the hands of the government.
The
seeds of mismanagement were sown on the day that mountains shook
and the earth opened, and villages upon villages were wiped out.
The communication system broke down and all standard operating procedures
of the feedback process simply melted away. The most stark example
was Azad Jammu and Kashmir, where the entire frontline of the Pakistan
army's deployment and infrastructure turned into dust in a matter
of five minutes. The back-end support system too was badly hit and
for the next 12 hours there was a frantic effort to assess the damage
in these areas.
General
Pervez Musharraf was informed of the severity of the earthquake
in the first two hours; but there was little information available
on the extent of damage.
The
ISI's satellite imagery only told a partial story; while it showed
visible evidence of landslides, broken roads and absent military
deployments, its verticle view did not catch the damnation that
hid beneath the tin roofs that had come down crushing the inmates.
Even the dead and the injured piling up at the Qasim Base Rawalpindi,
flown in from different areas, did not present the true picture.
Helicopters were then sent up for a more detailed look: the news
they brought back was unbelievable.
Muzaffarabad
was broken, Bagh was flattened and areas right up to Chakoti and
the valleys were reduced to mounds of debris. The information flow
from the north western side of the country, the Hazara division,
the area closest to the epicenter, was trickling in, but the powers
that be were concentrating on Azad Kashmir. Local politicians in
Batagram and Mansehra say that they had conveyed initial estimates
of the damage caused by the earthquake in the first 24 hours to
the provincial government. Information regarding Balakot, a picturesque
tehsil of Mansehra, that sank like a stone in water, spoke of thousands
of deaths. Yet data processing took considerable time in a system
used to the luxury of long meetings and ill-prepared to deal with
a crisis of this magnitude. On the day of earthquake, the President
of Pakistan could only visit a fallen tower in Islamabad which,
to most policymakers in Islamabad, including prime minister Shaukat
Aziz, was still the most dominant, yet misleading, symbol of the
earthquake's ultimate havoc.
And this despite the fact that in the first twelve hours
of the earthquake, TV and print journalists had made their way to
every accessible nook and cranny of the disaster zone. Images were
coming out and were flashed on television in abundance. Local journalists
overcoming their own personal grief - over 70 mediamen have been
badly affected by the earthquake, losing their homes or loved ones
in the tragedy - were feverishly reporting and calling their contacts
in the government to inform them of the magnitude of the calamity.
The
night of the first day of the earthquake was a long one for General
Musharraf and his close military and civilian aides. Their first
instinct was to secure the now exposed frontier along the Line of
Control. For the survivors of the earthquake, that first night was
crucial and, for thousands, deadly. Desperate for immediate rescue
and emergency aid supplies, they struggled for survival beneath
the rubble, trapped inside collapsed structures, or sitting in the
open looking for a government that had totally collapsed in Azad
Kashmir, paralysed in the NWFP and moving at snail's pace in Islamabad.
Day two dawned with even more death and misery because the first
24 hours had passed without any substantive aid and relief reaching
these areas. Some areas were cut off from the main roads, but others,
like Muzaffarbad, Bagh and Balakot were still reachable. Yet except
for random relief from the community-based organisations or wholly
inadequate services from the government machinery, no systematic
emergency operation was in place. The situation did not change much
even two days later, when relief goods coming from all corners of
Pakistan, were looted and plundered, in part by desperate men and
in part by thugs and malcontents from neighbouring areas. Between
the second and fourth day I witnessed near-complete anarchy in Bagh
and Muzaffarbad, where no government agency had stepped in to take
charge of these devastated towns, now soaked in the drying blood
of the earthquake victims. Two relief goods trucks that I accompanied
were looted, one at Dhirkot and the other in Muzaffarabad. Meanwhile,
it took the President four days to address the nation.
The
army's lack of visibility - considering that it is the only organised
force that had the numbers and the logistics to fill the administrative
vacuum - was arguably the most crucial factor defining, not just
the relief and rescue operations, but also for restoring order and
to direct and manage relief goods coming in from across the country.
By the time the force was put in place, it was too late for the
first victims of the tragedy. The severely injured had died, the
homeless had begun to scatter and the relief effort, that had no
centre for coordination, was not reaching the most needy and the
desperate. The new relief commissioner took time to get going in
his office; in the meanwhile foreign rescue teams of doctors, engineers
and volunteers waited long hours at Chaklala Airport without any
direction about their destination. The same happened to relief goods:
these all piled up at the Chaklala air-base which soon began to
look like a giant warehouse.
The official relief strategy got caught in the vortex of
the big picture: it was monumental devastation, therefore the response
also had to be big. But big things move slowly.This emergency was
all about rapid response - for rescue, relief and restoring order.
Unfortunately, none was forthcoming.
Even
more striking and sad evidence of the slowness of the response was
in the the daunting challenge of rescuing those people who were
caught in the valleys of death, or perched up on perilous peaks.
Helicopter-managed relief goods supplies were essentially misdirected
in the sense that the communities hit by the earthquake did not
need food supplies. They needed medical aid and immediate evacuation
and shelter or tents. The evacuation effort was stymied by its own
randomness and more crucially by the lack of any officially-backed
attempt to reach out to these people from the ground. The fustian
argument that "all roads and pathways are blocked," became
the official gospel that no one wanted to challenge. Yet reporters
and civilian voluntary workers, who made full-blooded efforts to
reach out to some of these villages, came back successful. Some
even brought down the injured tied to their backs.
Desperate pleas from the locals and some in the media, to
push the rescue mission from the ground by deploying more troops,
including SSG and elite force commandos, fell on stony ground. As
a result those who could come down on their own, did so with great
difficulty, but others continued to rot under the open sky. A local
doctor working with an 85-member Ukranian medical team in Besham,
district Shangla, said on the 14th day after the earthquake, that
nearly 60 per cent of the communities in the mountains had not been
reached yet. Representatives of Unicef and the UN coordinator for
emergency relief in Islamabad have already warned of "more
deaths" if relief supplies and medical aid is not pushed through.
The hub of the problem is that the relief and rescue operations
have all been combined under one umbrella and only the army has
been tasked to manage everything. From heli-service to mule-based
supplies, from media trips and photo-ops to receiving aid supplies
from foreign countries, from managing ground camps to clearing the
rubble on the road, the army wants to stage-manage it all. This
may be gratifying for institutional pride, but it does not address
the complexity of the challenge that has begun to unfold in its
grimmest dimensions: disease is spreading fast, carcasses and unburied
corpses have made main city areas uninhabitable; winter is setting
in, while international aid, even before it could peak, has begun
to suffer compassion fatigue.
Pakistan is in the midst of its deepest humanitarian crisis
ever; it will become more tragic still if the response continues
to be handled with regimented rigidity.
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